Luxury / Class A

White-glove service.
Without the headcount.

Your residents expect a five-star experience around the clock. LobbyOS delivers AI-powered concierge, amenity management, and lifestyle services that elevate your brand — without tripling your staff.

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< 30s
Average response time
95%+
Resident satisfaction
$150k+
New revenue per building
Built for luxury residential

The experience your brand promises, delivered by AI.

Luxury residents don't file tickets. They text their concierge. LobbyOS is that concierge — available 24/7, fluent in 30+ languages, and trained on your building.

Concierge

24/7 AI concierge via text, call, and app

Dinner reservations, dry cleaning pickup, package delivery coordination, housekeeping requests, guest registration — handled instantly by an AI that knows your building, your residents, and your service standards. No hold times. No missed requests. No off-hours gaps in service quality.

Brand

Branded resident app

White-label from day one. Residents see your building name, your brand, your aesthetic. Concierge, payments, amenities, packages, guest access, and building announcements — all in one app that feels like it was built just for them.

Amenities

Amenity booking and management

Pool, gym, spa, rooftop, private dining, screening room — residents book by text or app. AI manages capacity, enforces rules, sends confirmations, and handles waitlists. No front desk bottleneck. No double bookings.

Access

Guest and visitor management

Residents register guests by text. AI generates access credentials, notifies the front desk, and logs arrival and departure. Recurring guests, delivery drivers, dog walkers — all managed without your staff playing gatekeeper.

Lifestyle

Lifestyle services and partnerships

Personal training, private chef bookings, car service, pet care, event planning — LobbyOS connects residents to your curated vendor network. Each request is handled, confirmed, and followed up on by AI. Your building becomes a lifestyle platform, not just a place to live.

Multilingual

VoiceAI concierge in 30+ languages

International residents and their guests interact in their native language — Mandarin, Arabic, Spanish, French, Japanese, and more. VoiceAI answers calls with natural conversation, handles requests, and escalates when needed. Your building feels global without hiring a multilingual staff.

Luxury service should be
effortless to deliver.

We onboard 5 new properties per month. Tell us about yours.

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