VOICE AI

Every call answered.Every language spoken.

LobbyOS Voice AI handles inbound and outbound calls with human-like conversation. Booking tours, triaging maintenance, collecting payments, following up on renewals — in 30+ languages, 24/7, with zero hold time.

The numbers

Built for every conversation.

No hold music. No voicemail. No missed prospect.

0.4s

Average response latency

Conversations feel natural — Voice AI responds in real time, handles interruptions, and never leaves a caller waiting.

30+

Languages supported

Residents and prospects are understood in their own language — inbound and outbound, fluently.

0

Calls sent to voicemail

Every overnight, weekend, and overflow call answered. Routine issues logged, emergencies escalated.

How it works

Human-like conversation. Superhuman availability.

Voice AI doesn't read scripts. It understands context, handles interruptions, manages multi-turn conversations, and adapts its tone to match your building's brand.

Never miss a prospect. Answers availability, pricing, pet policy, and parking — then books a tour and sends a confirmation text.
Severity assessed instantly. Asks the right questions, categorizes urgency, dispatches your emergency vendor, and texts a confirmation.
Every resident understood. A call comes in Spanish, the work order goes out in English, and the follow-up returns in Spanish.
Halsted LoftsVoice AI · on a call
INBOUND CALL · 2:04 AM
Hi, there's water coming from under my dishwasher and it's spreading.
I'm sorry — let's get this handled. Is the water still actively leaking right now?
Yes, slowly.
Emergency dispatched
Unit12A · Halsted Lofts
VendorApex Plumbing
ETATonight · 45 min
A plumber is on the way. I've texted you the details and will confirm once it's fixed.
Listening…
Inbound

Every call answered, end to end.

Inbound

Leasing inquiries

Answers availability, pricing, pet policy, and amenity questions. Books in-person, virtual, or self-guided tours directly into your calendar.

Inbound

Maintenance requests

Triages severity, gathers details, creates work orders, dispatches vendors, and sends resident updates — all in one call.

Inbound

Payment inquiries

Handles questions about balances, due dates, payment plans, and late fees. Can process payments over the phone or send a payment link via text.

Inbound

After-hours coverage

Every overnight and weekend call answered. Emergency escalation when needed. Routine issues logged and queued for business hours. No voicemail, ever.

Outbound

It calls back, too — on your schedule.

Outbound

Rent reminders

Automated calls before and after due dates. Friendly reminders, payment plan offers, and escalation — calibrated to your delinquency policy.

Outbound

Renewal campaigns

Calls residents 90 days before lease expiration with a personalized renewal offer. Handles objections, schedules follow-ups, and escalates to your team when needed.

Outbound

Tour confirmations

Calls prospects to confirm upcoming tours, reschedule no-shows, and re-engage cold leads. Reduces no-show rates and fills your tour calendar.

Outbound

Maintenance follow-ups

Calls residents after repairs to confirm satisfaction. Logs feedback, reopens work orders if needed, and flags vendor performance issues.

Integration

Every call logged. Every insight captured.

Voice AI syncs with your dashboard in real time. Full transcripts, call recordings, intent tags, and performance analytics — all searchable.

CRM & dashboard sync. Every call creates or updates a record — guest cards, work orders, payment notes. No manual data entry.
Transcripts & recordings. Organized by resident and issue type. Searchable, exportable, and audit-ready.
Performance analytics. Call volume, resolution rates, handle time, conversion, and language distribution — updated in real time.
Call logVoice AI · synced
TODAY · 41 CALLS HANDLED
Llamo por una lavavajillas rota en la 8B.
Logged in English
IntentMaintenance · dishwasher
RecordWork order #4821
LangSpanish → English
Transcript & recording
Duration1m 52s
OutcomeResolved · vendor set
Synced to your dashboard. Follow-up call scheduled when the repair is confirmed.
Search calls…
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