Affordable housing means tighter margins, stricter compliance, and residents who need to be met where they are. LobbyOS automates recertification, waitlist management, and multilingual communication — so your team focuses on people, not paperwork.
Get startedAffordable properties can't afford to miss a compliance deadline or lose a resident because of a language barrier. LobbyOS eliminates both problems.
LIHTC income limits, HUD reporting requirements, Fair Housing documentation — AI tracks every deadline, flags every discrepancy, and maintains an audit-ready record of every resident interaction. When the auditor arrives, your files are already in order. No last-minute scrambling. No missed deadlines that put your tax credits at risk.
AI manages your waitlist end to end — eligibility screening, position tracking, automated notifications when units become available, and documentation of every communication for Fair Housing compliance. Residents stay informed. Your team stays focused.
90, 60, and 30 days before annual recertification, AI reaches out to residents in their preferred language with clear instructions, document checklists, and submission links. Follow-ups are automatic. Your compliance rate goes to 100% without your team chasing a single resident.
Spanish, Vietnamese, Somali, Arabic, Mandarin, Haitian Creole — whatever your residents speak, LobbyOS speaks too. Text, voice, and app communication all happen in the resident's preferred language. No interpreter scheduling. No miscommunication. Every resident feels understood.
Residents report issues by text, call, or app — in any language. AI categorizes the request, assesses urgency, dispatches your maintenance team or vendor, and keeps the resident updated. Emergency issues get escalated immediately. Routine requests get handled efficiently.
Not every resident can pay in full on the first of the month. LobbyOS supports payment plans, partial payments, and multiple payment methods — with automated reminders calibrated to each resident's situation. The goal is collections, not confrontation. AI handles the outreach with empathy and consistency your team can't always sustain at scale.
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