Instant responses. Easy payments. 24/7 maintenance. Amenity bookings. A branded app that puts everything in one place — whether you're a long-term resident or a 3-night guest.
Residents see your building name, your brand, your logo. They interact with "The Vasari App" or "The Chauncey" — not LobbyOS. White-label from day one.
Rent payments, maintenance requests, amenity bookings, package alerts, guest access, and building announcements — all in one place.
No more downloading 5 different apps. No more calling the office and hoping someone picks up.
No more leaving voicemails. Residents text, call, or message through the app and get a response in under a minute. Maintenance requests, lease questions, payment issues — all handled instantly, in their language.
Describe the issue. AI categorizes it, dispatches a vendor, and sends real-time updates — when someone's coming, when it's fixed, and a follow-up to make sure it's resolved. No calling the office 3 times.
Auto-pay, one-tap payment, payment links by text. See balances, history, and receipts. Set up flexible payment plans if needed. No checks. No portal logins. No confusion.
See availability, reserve time slots, add to calendar. Capacity limits and waitlists handled automatically. No sign-up sheets. No front desk.
Generate temporary smart lock codes for guests, dog walkers, cleaners, or deliveries. Set time windows. Codes auto-expire. Full control from your phone.
Restaurant recommendations, dry cleaning pickup, dog walking, package questions. AI concierge handles it conversationally — like texting a helpful front desk, 24/7.
For buildings with short-term rental units, every guest gets a seamless, hotel-like experience — without a front desk.
Guest books on Airbnb, VRBO, or your direct site. AI sends personalized confirmation with building details and local tips.
Smart lock code texted at check-in time. WiFi, parking, and house rules included. No keys. No lobby wait. No coordination needed.
Guest texts about anything — thermostat, restaurant recs, early checkout. AI responds instantly in their language.
Checkout triggers cleaning dispatch, inspection, and next-guest prep. Review request sent at the perfect time.
Buildings powered by LobbyOS have higher retention, higher NPS, and higher rents.
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