For tenants & guests

Every building feels
like a great hotel.

Instant responses. Easy payments. 24/7 maintenance. Amenity bookings. A branded app that puts everything in one place — whether you're a long-term resident or a 3-night guest.

< 60s
Average response time
30+
Languages supported
24/7
Availability — no office hours

Your building's app.
Not ours.

Residents see your building name, your brand, your logo. They interact with "The Vasari App" or "The Chauncey" — not LobbyOS. White-label from day one.

Rent payments, maintenance requests, amenity bookings, package alerts, guest access, and building announcements — all in one place.

No more downloading 5 different apps. No more calling the office and hoping someone picks up.

The Vasari
Resident portal
PR
Pay rent
Due Feb 1 · Auto-pay on
MR
Maintenance
Dishwasher · Vendor scheduled Thu
AM
Amenities
Gym, pool, coworking · Book now
PK
Packages
2 packages in lobby · Tap for details
GA
Guest access
Generate a temporary code
CC
Concierge
Ask anything · Available 24/7
Resident experience

Everything handled. Nothing missed.

Communication

Text, call, or chat — and get an answer

No more leaving voicemails. Residents text, call, or message through the app and get a response in under a minute. Maintenance requests, lease questions, payment issues — all handled instantly, in their language.

Maintenance

Submit a request. Track the fix.

Describe the issue. AI categorizes it, dispatches a vendor, and sends real-time updates — when someone's coming, when it's fixed, and a follow-up to make sure it's resolved. No calling the office 3 times.

Payments

Pay rent in 10 seconds

Auto-pay, one-tap payment, payment links by text. See balances, history, and receipts. Set up flexible payment plans if needed. No checks. No portal logins. No confusion.

Amenities

Book the pool, gym, or rooftop

See availability, reserve time slots, add to calendar. Capacity limits and waitlists handled automatically. No sign-up sheets. No front desk.

Access

Let guests in without a key

Generate temporary smart lock codes for guests, dog walkers, cleaners, or deliveries. Set time windows. Codes auto-expire. Full control from your phone.

Concierge

Ask for anything, anytime

Restaurant recommendations, dry cleaning pickup, dog walking, package questions. AI concierge handles it conversationally — like texting a helpful front desk, 24/7.

Short-term guest experience

Check in to check out — fully automated.

For buildings with short-term rental units, every guest gets a seamless, hotel-like experience — without a front desk.

Booking

Instant confirmation

Guest books on Airbnb, VRBO, or your direct site. AI sends personalized confirmation with building details and local tips.

Check-in

Self-service arrival

Smart lock code texted at check-in time. WiFi, parking, and house rules included. No keys. No lobby wait. No coordination needed.

During stay

24/7 concierge

Guest texts about anything — thermostat, restaurant recs, early checkout. AI responds instantly in their language.

Check-out

Automated turnover

Checkout triggers cleaning dispatch, inspection, and next-guest prep. Review request sent at the perfect time.

Give your residents the experience
they'll tell their friends about.

Buildings powered by LobbyOS have higher retention, higher NPS, and higher rents.

Get started