Every building feels like a great hotel.
Instant responses. Easy payments. 24/7 maintenance. Amenity bookings. A branded app that puts everything in one place — whether you're a long-term resident or a 3-night guest.
Your building's app. Not ours.
Residents see your building name, your brand, your logo — "The Vasari App" or "The Chauncey," never LobbyOS. White-label from day one.
Everything handled. Nothing missed.
Text, call, or chat — and get an answer
No more leaving voicemails. Residents text, call, or message through the app and get a response in under a minute. Maintenance requests, lease questions, payment issues — all handled instantly, in their language.
Submit a request. Track the fix.
Describe the issue. AI categorizes it, dispatches a vendor, and sends real-time updates — when someone's coming, when it's fixed, and a follow-up to make sure it's resolved. No calling the office 3 times.
Pay rent in 10 seconds
Auto-pay, one-tap payment, payment links by text. See balances, history, and receipts. Set up flexible payment plans if needed. No checks. No portal logins. No confusion.
Book the pool, gym, or rooftop
See availability, reserve time slots, add to calendar. Capacity limits and waitlists handled automatically. No sign-up sheets. No front desk.
Let guests in without a key
Generate temporary smart lock codes for guests, dog walkers, cleaners, or deliveries. Set time windows. Codes auto-expire. Full control from your phone.
Ask for anything, anytime
Restaurant recommendations, dry cleaning pickup, dog walking, package questions. AI concierge handles it conversationally — like texting a helpful front desk, 24/7.
Check in to check out — fully automated.
For buildings with short-term rental units, every guest gets a seamless, hotel-like experience — without a front desk.
Instant confirmation
Guest books on Airbnb, VRBO, or your direct site. AI sends a personalized confirmation with building details and local tips.
Self-service arrival
Smart lock code texted at check-in time. WiFi, parking, and house rules included. No keys. No lobby wait. No coordination needed.
24/7 concierge
Guest texts about anything — thermostat, restaurant recs, early checkout. AI responds instantly in their language.
Automated turnover
Checkout triggers cleaning dispatch, inspection, and next-guest prep. Review request sent at the perfect time.
Give your residents the experience they'll tell their friends about.
Make every building feel like a great hotel.
Buildings powered by LobbyOS have higher retention, higher NPS, and higher rents.